Terms & Conditions

Terms & Conditions

General Terms

You need to read and agree to these before you can complete any order under us.

ACCEPTANCE OF TERMS

We make this website including all information, documents, communications, files, text, graphics, software, products and services available through the site ("Materials") and all services operated by Us and third parties through the site ("Services"), available for your use subject to the terms and conditions set forth in this document and any changes to this document that We may publish from time to time ("Terms of Use").

By accessing or using this Site in any way you agree to and are bound by the Terms of Use. Likewise, when you place an order with us , you, (or the "Buyer") are entering into a contract with us, (the Seller). Entering into this contract indicates your full acceptance of these terms and conditions.

We reserve the right to change the Terms of Use and other guidelines or rules posted on the Site from time to time at Our sole discretion. Your continued use of the Site, or any Materials or Services accessible through it, after such notice has been posted constitutes your acceptance of the changes. Your use of the Site will be subject to the most current version of the Terms of Use, rules and guidelines posted on the Site at the time of such use. You should periodically check these Terms of Use to view the then current terms. If you breach any of the Terms of Use, your authorization to use this Site automatically terminates.

SERVICES

Each product and price on this website is considered an offer to purchase a service. The service offered by us includes sourcing and supplying a code and detailed instructions to unlock a cellular device. This service begins after payment is received from you.

BUYER RESPONSIBILITIES

While unlocking cellular phones is illegal some countries, it is your responsibility to verify the laws of your country before placing an order with Us. All cellular devices do not work on all networks. Therefore, you are responsible for checking the compatibility of the cellular device with the network that they intend to use. Alterations to a cellular device may cause damage or invalidate a manufacturer's warranty. You are responsible for checking the device's warranty. We are not liable for damage caused to your cellular device or for denial of warranty caused by using our Services. The Services offered on this website are intended for use by the owner of the cellular device that is indicated by the IMEI (Internationa Mobile Equipment Identity) number at the time the order is placed. Cellular devices that have been reported lost or stolen are considered "Barred" or "Blacklisted" and are not usable even after unlocking it. It is the Buyer's responsibility to ensure that they are the legal owner of the device. We are not liable for service that does not work properly on cellular devices that are reported lost or stolen and we reserve the right to refuse service to any Buyer if suspicious activity is suspected.

GUARANTEES

We guarantee that the service provided will unlock your cellular device. Should our service not work with your cellular device, we will issue a full refund provided the following conditions are met:

All information provided by the Buyer at the time of ordering is 100% accurate.

The Buyer has followed the unlocking instructions exactly as stated

The target cellular device has not been unlocked previously.

The target cellular device has not been altered, changed or tampered with in any way.

The IMEI number of the target cellular device has never been altered, changed or tampered

with in any way.

An unlocking procedure using a code has never been attempted on the target cellular device.

We guarantee that your cellular device will not be damaged during the unlocking process providing the instructions are followed exactly. Due to the variety of cellular devices and GSM frequencies, we cannot guarantee that our service will allow your cellular device to work on a specific network. We guarantee that we will work diligently to solve any problems that arise during the processing of your order and when using our unlock services. We guarantee that the service provided will unlock your cellular device. Should our service not work with your cellular device, we will issue a full refund provided the following conditions are met.

CONDITIONS OF REFUNDS AND CREDITS

If the service provided to you fails to unlock the cellular device, we will contact you to confirm that the information entered when the order was placed was accurate. Especially important is the IMEI number of the device. If the IMEI number was incorrectly entered when the order was placed, in some cases . In all cases, correcting an order can only occur once. If the information entered at the time the order was placed is correct, we reserve the right to require additional evidence to verify the claim that the unlock procedure did not unlock your device. You may be required by us to provide us with a video recording showing the device in question, along with the IMEI number on the sticker of the device and the IMEI number displayed on the devices screen. Additionally, the video must show you inserting an alternate SIM card in the device and the screen that appears with the alternate SIM card. Due to the nature of our product, these extreme measures are the only way that we can verify the validity of your claim. An order can only be cancelled if the order has not begun processing. To check on the progress of your order, contact us with the order ID number that you received when you placed the order. If we issue a code for a device that is barred or blacklisted (reported lost or stolen), no refund will be given. You are fully responsible to make sure that the target cellular device and network are compatible with and supported by our service. In certain circumstances, we will offer a credit in lieu of a refund if service is ordered and paid for, and you then realize that your device or network is not supported. No refund will be issued for duplicated orders. If an order remains unfulfilled after a period of 28 days from the day the payment was made, you may request and receive a refund. All approved refunds on orders that are older than 45 days (since payment was received), will be issued by check or postal order. No refunds will be given to orders that are older than 90 days (since payment was received).

PERSONAL INFORMATION AND PRIVACY

You understand and agree that we may disclose information about you if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or our safety or others. Please refer to our Privacy Policy for more information about the manner in which we protect and use your information.

LIMITATION OF LIABILITY

In no event, including, without limitation, negligence, shall we , its subsidiaries, affiliates, agents, officers, directors, employees, or partners be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data, or profits, whether or not we have been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of or th inability to use this Site, its Services, or Materials, the statements or actions of any third party on or through the Site, any dealings with vendors or other third parties, any unauthorized access to or alteration of your transmissions or data, any information that is sent or received or not sent or received, any failure to store or loss of data, files, or other content, any Services available through the Site that are delayed or interrupted, or any website referenced or linked to or from this Site.

INDEMNITY AND LIABILITY

You agree to indemnify and hold us , and its subsidiaries, affiliates, officers, directors, agents, partners and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to, or transmit through the Site, your use of the Site, your connection to the Site, your violation of these Terms of Use or your violation of any rights of another person or entity.

GOVERNING LAW AND JURISDICTION

By accessing this Site, you and we , agree that all matters relating to your access to, or use of, this Site shall be governed by the respective laws, without regard to the conflicts of laws principles thereof.

GENERAL

The Terms of Use and the other rules, guidelines, licenses and disclaimers posted on the Site constitute the entire agreement between us  and you with respect to your use of the Site. If for any reason a court of competent jurisdiction finds any provision of these Terms of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by tha provision, and the remainder of the Terms of Use shall continue in full force and effect. Any failure by us  to enforce or exercise any provision of these Terms of Use or related right shall not constitute a waiver of that right or provision.